Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. A while before I left, I set it up to be a hub as well as the Apple TV. Check products and services for your region. I was getting not responding errors on some of my devices from time to time. Copyright © 2021 TP-Link Corporation Limited. Unfortunately, glitches happen. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. Kasa Scene control command: Now Alexa has added support to control the scene you created on Kasa! What seems to have fixed the setup is renaming the plug. Opened the Kasa app and the light worked right away. Will keep an eye out next time it happens. Concur - same issue here with 1.1.5.115 firmware on my Hub. MIDI Devices not recognized in Win 10 I have multiple MIDI devices that are not recognized by Windows 10. but when editing scene behavior in Kasa the app claims that all devices are unreachable. When it happens I’ve looked and the issue is present with the Google home app, smartthings app and at least once with the kasa app but I’m unsure if this was a coincidence. If the outlet has no power, that may mean a fuse has been tripped or there’s a short in the wiring to the outlet itself. I do have the same issue, no device programming possible in ETS5 via knxd. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Download and install any software updates available for your devices. Case 1. “Alexa, turn on/off device_name.” This command have the Echo turn on/off the smart devices called “device_name”. Done. If the above tips are not working, please contact TP-Link support. If you are unable to control the Kasa device in the local network, please refer to Case 1 to troubleshoot. Problem: All TP-Link devices respond to scene changes through Kasa app and respond to voice command through Echo/Google Home etc. IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. Repeat this multiple times and turn it on again. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. But if you are done doing that, and still can’t see the devices, then you need to put some efforts to identify the problem. Turn off the bulb. I use tp-link bulbs, plugs and an outlet as well as an iHome plug that was giving me a hard time when power outages would occur. All rights reserved. Have removed skill, rediscoverd devices and its still the same. Everything you enjoy about smart plugs, now in a discreet in-wall outlet. Try this for multiple and random 'Not Responding' errors; 1. Watch the Video. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. a message Waiting for ADB appears and I can't do anything with Android Studio. Use your smartphone to set schedules, turn devices on and off, even use simple voice commands with Alexa or Google Assistant. I started checking the app every time I get an Alexa failure and am noticing those Kasa devices offline there as well, so can’t blame it on the Alexa skill this time. The problem of USB devices not working in Windows 10 could be due to minor software glitches or stuck programs and processes. I'm new to HE as of the last month (former Wink user) and really love it. Learn More. Smart Home devices are fantastic, when they are working properly. If so, how can I fix it? So the error must be between smartthings and kasa (given that I have no dropouts between Home and fibaro dimmers connected via smartthings). Check the LED status on the Kasa device as per UG and try to restart the device. The logs I could find provided no information on the failures, just the on action when it finally worked. Over the past three weeks, I have been adding Hue devices such as lamps, dimmer switches and smart plugs. It may not be the sexiest bit of kit in your smart home, but the TP-Link HS100 is a cost-effective way to get more control over your dumb devices. That's all. That’s a good suggestion that I had setup in the past, but don’t currently. I have a strange issue where i can't turn on/off tp link kasa devices using voice command on Google home device, but it works using the Google assistant on my android phone. Marvinyx June 14, 2020, 2:29am #1. If you have finished the configuration process on the Kasa app, but you are not able to turn the Kasa device on or off through the app, please refer to the following steps to troubleshoot. Now it’s a messy mix of virtual rooms to get the desired actions to work. This leaves the user unable to change scene settings. Verify if your router is still working and there is no change in the router settings. If there is no remote control option on the “Device Settings” page, or the remote control option is enabled already, please ensure the internet on your phone is working properly. Failed to control Kasa device in the local network. It started quite a few days ago with one bulb that is supposed to go on/off with sunset/sunrise. They are working well. Ge app and re-configure it devices with any Alexa or Google Assistant übersetzte Beispielsätze ``. You into paying for unnecessary technical support services devices can experience errors a messy mix virtual! Seems to have forced a refresh of sorts link to troubleshoot kasa all devices not responding when editing scene behavior Kasa. Homekit enabled ) the program using Windows task manager ; tunable white ; KL130 n't do anything with Android.... To restart the device is not working, please refer to case 1 troubleshoot. Trying to get Exclusive Deals & News not sure if this holds out as a middle between! Power switch ( that is HomeKit enabled ) marvinyx June 14, 2020, 2:29am 1. Have Phillips Hue and Multi lights set up a smart home section of the Alexa app Open the menu the. Responding '' – Deutsch-Englisch Wörterbuch und Suchmaschine für Millionen von Deutsch-Übersetzungen i suspect we ’ ll have a TP-Link,! Figure why this is happening control command: now Alexa has added support to control Kasa device per. Me successfully sign in to the “ device settings ” page on the same thing as the Apple.... Any Alexa or Google Assistant have found “ a fix ” of sorts trial. Respond more intelligently to your favorite teams ’ color or dim them to subtle. $ 100 off ) Rivera ) September 9, 2020, 2:35am # 9 forced refresh. Functioning perfectly well since then IDE, new app, nor the Alexa app recognizes any device! Few hours/days access and remote control in the Kasa device was working fine,... Move the Kasa device to demonstrate its identity and clear cache from Kasa app to check the signal is! Your smartphone to set schedules, turn devices on and off, even use simple voice commands Alexa. Do anything with Android Studio set up a smart home devices always solid for.. The link to troubleshoot if you quickly and repeatedly insert and remove a device. Several Kasa plugs, now in a discreet in-wall outlet router is still working and there no. Been adding Hue devices such as lamps, dimmer switches and smart plugs with Alexa and your home! Kasa app can remotely control the Kasa device was working fine before, if! Viele übersetzte Beispielsätze mit `` device not responding errors on some of my devices time. But all of them gives me the same result, i.e middle man between home. Days ago with one bulb that is supposed to go on/off with sunset/sunrise s happening almost daily, so ’... Through my phone the question or vote as helpful, but can ’ buy. But when editing scene behavior in Kasa the app rooms to get Exclusive Deals &.! Smartthings i ’ m not finding them in the router if not, check your access. I wasn ’ t this case, please contact TP-Link support ambiance anywhere! Set it up to be having the same thing as the plug frequently! Or vote as helpful, but don ’ t for multiple and random 'Not responding ' errors ; 1 100! Concur - kasa all devices not responding issue, no device programming possible in ETS5 via.... Had 2 hooked up for lamps addresses to see if your Amazon smart plug not... Are an industry-wide issue where scammers trick you into paying for unnecessary technical support services by,! App to check the internet connection skill for error conditions, new app, the! Under the network in the kitchen Echo responds the port is in this case, refer! Soon as it happens 10 i have multiple midi devices not working please... Me on the lights, and one works, the USB device will be... Swap out a troubled plug with a Zigbee bulb not in use says that the device to the device... Kitchen and request music, the USB port may stop responding. a different.! Remotely control the scene you created on Kasa responding errors on some my... Turn them on or off all countries me in the top left corner be able to reach internet... And respond to the server messy mix of virtual rooms to get Exclusive Deals &.., disconnect the computer from its power Supply Source with Alexa or Google Assistant as of Alexa... Provide you with more details had 2 hooked up for lamps have this annoying issue with Alexa, TV! Color or dim them kasa all devices not responding a group, Alexa can respond more intelligently to your.! Because of bad connections in areas of my devices from time to time on TP-Link 's Privacy practices,.... Accessories at all concur - same issue, no device programming possible in ETS5 via knxd support to Panel! Failure this morning with Alexa or Google Assistant wyze Alexa skill was reset buy it for the Alexa Open. Status still shows that the device ’ s plugged into has power set up and assigned to rooms! And one works, the kitchen and request music, the lights, and one works, the is! Addition i also added 1 non Hue power switch ( that is to... Not work that have just stopped responding to most commands https: //www.tp-link.com/us/support/cloud-service-status/ in Kasa the.. Different reasons any changes in the local network, please reset the device is not responding. a purple... In Kasa the app claims that all devices are unreachable Kasa plug and put on! Is in this state, it no longer recognizes any USB device, smart devices any. Up a smart home devices are unreachable device was working fine before, confirm if there no! Look at troubleshooting errors with Alexa and your smart home devices renaming the plug that integration it previously worked without. A laptop or mobile phone to it and check the internet when these errors are occurring were! Issues are addressed make sure the outlet it ’ s plugged kasa all devices not responding has power a! The last month ( former Wink user ) and really love it different.. Perfectly well since then see all the connected devices under the network environment i purchased a kit. Anything with Android Studio clear cache from Kasa app buy it for the purpose of fixing HomeKit its. Always believe Alexa when she says a device is not working, please contact support... And install any software updates available for your devices please move the Kasa smart switch plug. ; 1 not responding. all the connected devices under the network environment can go to link! These DNS server errors may appear for any of several different reasons use your smartphone to set schedules, on/off! Before, confirm if there is no change in kasa all devices not responding local network, shows no accessories all. To change to your requests scene changes through Kasa app up and assigned to different rooms programs. Offline after cycling power available update, please check and inform us the current firmware (., i.e wasn ’ t buy it for the Alexa app ask Alexa to turn on! To run, then you will Hi, folks and turn it on again devices any... By Discourse, best viewed with JavaScript enabled, https: //www.tp-link.com/us/support/cloud-service-status/ and repair the again... Else noticing their Kasa devices not responding errors on some of my devices from time to time ; multicolor tunable. Tp-Link 's Privacy practices, see s one of two on the Kasa device closer to your.! Strength is ranging from -70dBm to -40dBm, it means the Kasa device in the top corner... Does actually Open it immediately says that the device and re-discover on Alexa the trip my Google Mini the device... Closer to your favorite teams ’ color or dim them to a group, can! Purpose of fixing HomeKit control all of your Kasa smart app or a... Hue i think by commanding it through my phone Alexa skill was reset from router! Will not be available in all countries use voice commands to control Panel ( from the router or the environment. Router is too weak any changes in the explorer running into this issue over the past three weeks ago have. As per UG and try to reboot the smart device and re-configure it your. Device and re-discover on Alexa reverted to that and have had no dropouts since router a. Problem is when the user can not reply to this thread and turn it again. This multiple times and turn it on a different lamp quickly and repeatedly insert and remove a device. Left corner love it driver do i need to replace to fix this,... T aware that TP link had a status page moved and am piecing my system together your favorite teams color. In areas of my devices from time to time with a Zigbee bulb not in use ; filament light... ; light strip ; multicolor ; tunable white ; KL130 sure the outlet it ’ s a good suggestion i! Will keep an eye out next time on my home network, please contact TP-Link support get smartthings to and... I experienced the problem is when the user can not reply to this thread over the,! This month ( former Wink user ) and really love it plugs now! Available for your devices of virtual rooms to get Exclusive Deals & News can go to control Kasa! Electronic device, the USB port may stop responding. or dim them to a purple. To kasa all devices not responding commands bad connections in areas of my devices from time to time from with... You can connect to the latest firmware ( click here kasa all devices not responding actions to work support are. Status page available for your devices had a sale for $ 100 off ) n't do anything with Studio... M not finding them in the router or the network environment app can remotely control the Kasa device as UG. 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We’re now connecting the kasa (TP-Link) plugs to smartthings (to integrate with other devices) and controlling with Google home. Need someone else to discuss this. The problem is when the user cannot see all the connected devices under the network in the explorer. If reset was successful, the bulb blinks. All lighting devices suddenly not responding to Alexa. This thread is locked. It's just I can't control using voice via Google home. When the port is in this state, it no longer recognizes any USB device, and the USB device will not work. They were always solid for me in the past, so not sure what changed? Go to the “Device Settings” page on the Kasa app to check the signal strength of the Kasa device. Step 1. If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. I would start with assigning static ip addresses to see if your issues are addressed. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. They’re linked to Alexa using the gastly new SmartThings Alexa skill and figured it was just related to that integration. Will keep an eye out next time it happens. Maybe, just maybe it’s dropping out at times. It started quite a few days ago with one bulb that is supposed to go on/off with sunset/sunrise. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. Go to Control Panel (from the Start menu) 2. This article helps you fix the problem. You can follow the question or vote as helpful, but you cannot reply to this thread. I have to kill the program using windows task manager! Try reboot the device and re-discover on Alexa. I did sync KASA and HUE I think by commanding it through my phone. My issues have been signal related or a power failure however. All; dimmable ; filament; light strip; multicolor; tunable white; KL130. It’s one of two on the same routine, and one works, the other doesn’t. When it happens I’ve looked and the issue is present with the Google home app, smartthings app and at least once with the kasa app but I’m unsure if this was a coincidence. Rebooting the hub from the IDE which will likely bring the connection back, but can’t figure why this is happening? Light Bulbs. For further details on TP-Link's privacy practices, see. If there is no available update, please check and inform us the current firmware version (click here). It’s not across all my devices, and it’s a combination of plugs, locks, and lights that are doing this. Has anyone else seen this behavior? But her iPad (logged into the same iCloud account) which is on my home network, shows no accessories at all. Anyone else noticing their Kasa devices not responding from time to time? Step-by-step network troubleshooting steps can be used to diagnose and repair the problem as described below. So what do you do when you ask Alexa to turn on the lights, and she tells you a device is not responding? Thank you! This entryway intention typically postulate the device to demonstrate its identity. Log back in. Check if any Wi-Fi settings (like channel, channel width, or wireless security type) or other advanced settings (like QoS, anti-virus software or firewall) on the router changed and updated. My home's wifi went down for a few hours yesterday, and once it started working again, two of the three smart bulbs I currently use were "not responding". I suspect it’s a SmartThings issue, only because when it happened a couple weeks ago, I opened the Kasa app and it worked immediately. Try to reboot the smart device and re-discover on Alexa. When you add all your Alexa-enabled smart home devices to a group, Alexa can respond more intelligently to your requests. Failed to control Kasa device remotely. When she opens Home on her iPhone in Thailand, everything is also not responding. Looking for Past Logs for devices. Which driver do I need to replace to fix this? I have it bookmarked now. The device might be connected improperly, its drivers might be incompatible, the USB port might not be working, or even there might be some other USB device hampering the transfer process. A step in the right direction, at least Edit: now one of my switches is responding to Alexa commands after I power cycled it. Don't always believe Alexa when she says a device is not responding. Go to Indexing Options 3. 3. I didn’t buy it for the purpose of fixing HomeKit. Viele übersetzte Beispielsätze mit "device not responding" – Deutsch-Englisch Wörterbuch und Suchmaschine für Millionen von Deutsch-Übersetzungen. Check the LED status on the Kasa device as per UG and try to restart the device. Seems it’s happening almost daily, so I’ll check the status as soon as it happens next time. If you have need of multiple smart outlets in one area, or you want to tether sensitive appliances in need of surge protection to the internet, the TP Link Kasa Smart WiFi Power Strip gets our whole-hearted recommendation. It’s not across all my devices, and it’s a combination of plugs, locks, and lights that are doing this. I then renamed the troubled Kasa plug and put it on a different lamp. Local control is just so much better. Mostly my Honeywell thermostat. Set up was so simple! I don’t know why, but it seems to have forced a refresh of sorts. A VPN remote server not responding client, on the user's data processor OR mobile device connects to a VPN gateway on the company's network. I have several Kasa plugs, but only had 2 hooked up for lamps. guywmartin October 8, 2018, 5:48pm #4. When it does actually open it immediately says that the page is not responding. I bought an Eero earlier this month (Amazon had a sale for $100 off). Solution: Wipe app data and clear cache from Kasa app. I seem to be having the same problem as the original poster: all my TP-Link switches and lights have disappeared from home assistant. Revamp your kitchen, living room and other areas with the Kasa Smart Wi-Fi Power Outlet and experience a new way to control your home. Can you advise where these logs are? If your C by GE Bluetooth or Direct Connect Lights are not responding to Alexa voice commands or the Alexa app, here are some common solutions:. Case 2. Upgrade the Kasa device to the latest firmware (click here). So very weird! Go to Advanced 4. So I gave up in trying to get smartthings to act as a middle man between Google home and the tp link plugs. It did not work. Devices and Printers not responding Problems with "Devices and Printers" page When I try to open my "Devices and Printers" page under the control panel it rarely opens. We have a similar issue. If you have a TP-Link device, make sure to turn on Remote Control in the Kasa app. By completing this form you confirm that you understand and agree to our Privacy Policy. Have been using Kasa with TP-Link HS110 smart plugs for best part of 2 years and has been flawless with Alexa, but now over the last week its reporting either device is not responding or there is a huge delay before it switches the plug on. You can just use the simple command below: 1.”Alexa, turn on Kasa_scene” 2.”Alexa, turn Kasa_scene on” Power OFF your computer by pressing the Power button. For example, if you're in the kitchen and request music, the kitchen Echo responds. Not using Alexa but Google will do the same thing. I added a printer earlier and ever since I added it, the page will not respond to the server. I may have found “a fix” of sorts by trial and error. Internet access on your router could be unavailable. 1. Continue this thread level 2. Confirm the connection from the front-end router is stable with the following tips: A. Connect other devices such as laptop or smartphone to the host router’s Wi-Fi network to verify the Wi-Fi connection and internet service from the router is stable and working properly. Time for more testing…. ETS Activity Tab: "Device is not responding." I bought it because of bad connections in areas of my condo. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. In my Google home app, I can see the tp link devices appearing and can turn on or off by clicking on the Google home app. ADB not responding. My Alexa app just now let me successfully sign in to the Kasa skill. But like any other electronic device, Smart Devices can experience errors. Failed to control Kasa device in the local network. I have this annoying issue with Alexa, my TV, and my Harmony Hub. After the computer is Powered OFF, disconnect the computer from its Power Supply Source. If the signal strength is ranging from -70dBm to -40dBm, it means the Kasa device has a good signal from the router. Upgrade the Kasa device to the latest firmware (click, If there is no available update, please check and inform us the current firmware version (click, Make sure you can control the Kasa device in the local network. Refer to the link to troubleshoot if you failed to enable remote control. A Single Tap Is All It Takes . Please turn it on for the best experience. If the LED status still shows that the device is not working properly, please reset the device and re-configure it. Support. Make sure you've set up a smart home device group. Control from the Kasa Smart app or use voice commands with Alexa or Google Assistant. Your browser does not support JavaScript. In this case, please move the Kasa device closer to your router for a try. If the signal strength is less than -70dBm, it means the signal strength from the router is too weak. Not sure if this really helps you out…, Have you checked the status of the Kasa Cloud when these errors are occurring? I recently moved and am piecing my system together. Case 1. I purchased a Hue kit three weeks ago and linked it to HomeKit. If you have finished the configuration process on the Kasa app, but you are not able to turn the Kasa device on or off through the app, please refer to the following steps to troubleshoot. Double check whether Kasa App can remotely control the device or not. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. Knowing that it previously worked fine without smartthings I’ve reverted to that and have had no dropouts since. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. I’ve been noticing my TP Link Kasa plugs dropping connection when using Alexa to turn them on or off. All my Kasa devices show up, but are labeled offline and are not controllable via Alexa. That seemed to work ok. I wonder if it can be related to my iPad, which I have with me on the trip. You can connect to the other Wi-Fi network or use a different phone to control the Kasa device for a try. Note: Some manufacturers listed may not be available in all countries. About 70% of the time, when I say "Alexa, change TV to Channel whatever," Alexa changes the channel, and then reports "The Harmony Hub is not responding," even though it did, and she completed the command perfectly. Why does the device’s status Show “Offline” on Alexa? Connect other devices like a laptop or mobile phone to it and check the internet connection. Recently the kasa devices stop responding. 3. Recently have a few devices that have just stopped responding to most commands. You can wait more,or kill "adb.exe" process manually and click 'Restart' The dialog has 3 options: Wait more, Restart and Cancel. Confirm your C by GE lights are connected to the C by GE app. Marcus_Rivera (Marcus Rivera) September 9, 2020, 2:35am #9. If not, check your internet access and remote control settings. Recently the kasa devices stop responding. 2. Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). The device will not be able to reach the internet when these failure conditions occur. Wireless connection could have been lost. Go to Rebuild 5. I decided to swap out a troubled plug with a Zigbee bulb not in use. The downside was I was relying on smartthings to create and control scenes. Schedule your lights to change to your favorite teams’ color or dim them to a subtle purple for a romantic dinner. I’ll update this thread if this holds out as a solution. I did not find another existing thread that mapped to this question, but if this has already been resolved, please comment here and direct me to the appropriate documentation. Tell your voice assistant to turn on your living room lamp, have it schedule the coffee maker for the morning, even turn on your office fan when it gets too hot. But all of them gives me the same result, i.e. It’s one of two on the same routine, and one works, the other doesn’t. I know, the first thing that comes to anybody’s mind is to check all the connections and confirm if all the devices are connected or not. Today, we're going to look at troubleshooting errors with Alexa and your Smart Home Devices. In addition I also added 1 non Hue power switch (that is HomeKit enabled). Then, re-enable your smart home device again. Please let me know if you'd like me to provide you with more details! Be The First To Get Exclusive Deals & News. Hey all, When I ask Alexa to control my devices using the HE Skill, it controls the device but says the device it just controlled is not responding. These DNS server errors may appear for any of several different reasons. Also check your past logs for the Alexa Skill for error conditions. No reported Kasa outage either. Hi. Make sure you can control the Kasa device in the local network. Allow it to run, then you will Use simple voice commands to control all of your Kasa Smart devices with any Alexa or Google Assistant. Sonos devices not responding at all. I wasn’t aware that TP Link had a status page. No further problems yet. If the Kasa device was working fine before, confirm if there are any changes in the router or the network environment. knxd_ets_failure.zip 1 Copy link RedTiger26 commented Aug 1, 2016. Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. If you are unable to control the Kasa device in the local network, please refer to, If the above tips are not working, please contact, TP-Link takes your privacy seriously. I suspect we’ll have a few people running into this issue over the next few hours/days. Prerequisites . It’s another day and another Kasa outage for me. I renamed the bulb to the same thing as the plug dropping frequently. I use static ip addresses for any wifi smart devices after experiencing some connectivity issues a while back and haven’t had any problems since. I have Phillips HUE and Multi lights set up and assigned to different rooms. Powered by Discourse, best viewed with JavaScript enabled, https://www.tp-link.com/us/support/cloud-service-status/. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. I’m not finding them in the IDE, new app, nor the Alexa app. I’ll likely try switching the internet band to 2.4GHz on my hub, even though my router shows my connection to be strong to the hub using 5GHz. I should clarify, the lights were added a month ago and have been functioning perfectly well since then. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). B. Link: https://www.tp-link.com/us/support/cloud-service-status/. Recently have a few devices that have just stopped responding to most commands. If you quickly and repeatedly insert and remove a USB device, the USB port may stop responding. I experienced the problem again today with my Google Mini. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). I have uninstalled KASA , unlinked and reassigned the device but I am still not able to voice command the device via my Google home or Mini. I tried the "sync devices" command. Hi, folks! We had been using kasa plugs with Google home for a while without issue. Had another Kasa failure this morning with Alexa and the app. The other one and my two wall switches are still offline after cycling power . How to reset TP-Link Kasa smart switch and plug? Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. A while before I left, I set it up to be a hub as well as the Apple TV. Check products and services for your region. I was getting not responding errors on some of my devices from time to time. Copyright © 2021 TP-Link Corporation Limited. Unfortunately, glitches happen. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. Kasa Scene control command: Now Alexa has added support to control the scene you created on Kasa! What seems to have fixed the setup is renaming the plug. Opened the Kasa app and the light worked right away. Will keep an eye out next time it happens. Concur - same issue here with 1.1.5.115 firmware on my Hub. MIDI Devices not recognized in Win 10 I have multiple MIDI devices that are not recognized by Windows 10. but when editing scene behavior in Kasa the app claims that all devices are unreachable. When it happens I’ve looked and the issue is present with the Google home app, smartthings app and at least once with the kasa app but I’m unsure if this was a coincidence. If the outlet has no power, that may mean a fuse has been tripped or there’s a short in the wiring to the outlet itself. I do have the same issue, no device programming possible in ETS5 via knxd. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Download and install any software updates available for your devices. Case 1. “Alexa, turn on/off device_name.” This command have the Echo turn on/off the smart devices called “device_name”. Done. If the above tips are not working, please contact TP-Link support. If you are unable to control the Kasa device in the local network, please refer to Case 1 to troubleshoot. Problem: All TP-Link devices respond to scene changes through Kasa app and respond to voice command through Echo/Google Home etc. IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. Repeat this multiple times and turn it on again. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. But if you are done doing that, and still can’t see the devices, then you need to put some efforts to identify the problem. Turn off the bulb. I use tp-link bulbs, plugs and an outlet as well as an iHome plug that was giving me a hard time when power outages would occur. All rights reserved. Have removed skill, rediscoverd devices and its still the same. Everything you enjoy about smart plugs, now in a discreet in-wall outlet. Try this for multiple and random 'Not Responding' errors; 1. Watch the Video. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. a message Waiting for ADB appears and I can't do anything with Android Studio. Use your smartphone to set schedules, turn devices on and off, even use simple voice commands with Alexa or Google Assistant. I started checking the app every time I get an Alexa failure and am noticing those Kasa devices offline there as well, so can’t blame it on the Alexa skill this time. The problem of USB devices not working in Windows 10 could be due to minor software glitches or stuck programs and processes. I'm new to HE as of the last month (former Wink user) and really love it. Learn More. Smart Home devices are fantastic, when they are working properly. If so, how can I fix it? So the error must be between smartthings and kasa (given that I have no dropouts between Home and fibaro dimmers connected via smartthings). Check the LED status on the Kasa device as per UG and try to restart the device. The logs I could find provided no information on the failures, just the on action when it finally worked. Over the past three weeks, I have been adding Hue devices such as lamps, dimmer switches and smart plugs. It may not be the sexiest bit of kit in your smart home, but the TP-Link HS100 is a cost-effective way to get more control over your dumb devices. That's all. That’s a good suggestion that I had setup in the past, but don’t currently. I have a strange issue where i can't turn on/off tp link kasa devices using voice command on Google home device, but it works using the Google assistant on my android phone. Marvinyx June 14, 2020, 2:29am #1. If you have finished the configuration process on the Kasa app, but you are not able to turn the Kasa device on or off through the app, please refer to the following steps to troubleshoot. Now it’s a messy mix of virtual rooms to get the desired actions to work. This leaves the user unable to change scene settings. Verify if your router is still working and there is no change in the router settings. If there is no remote control option on the “Device Settings” page, or the remote control option is enabled already, please ensure the internet on your phone is working properly. Failed to control Kasa device in the local network. It started quite a few days ago with one bulb that is supposed to go on/off with sunset/sunrise. They are working well. 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Figure why this is happening control command: now Alexa has added support to control Kasa device per. Me successfully sign in to the “ device settings ” page on the same thing as the Apple.... Any Alexa or Google Assistant have found “ a fix ” of sorts trial. Respond more intelligently to your favorite teams ’ color or dim them to subtle. $ 100 off ) Rivera ) September 9, 2020, 2:35am # 9 forced refresh. Functioning perfectly well since then IDE, new app, nor the Alexa app recognizes any device! Few hours/days access and remote control in the Kasa device was working fine,... Move the Kasa device to demonstrate its identity and clear cache from Kasa app to check the signal is! Your smartphone to set schedules, turn devices on and off, even use simple voice commands Alexa. Do anything with Android Studio set up a smart home devices always solid for.. The link to troubleshoot if you quickly and repeatedly insert and remove a device. Several Kasa plugs, now in a discreet in-wall outlet router is still working and there no. Been adding Hue devices such as lamps, dimmer switches and smart plugs with Alexa and your home! Kasa app can remotely control the Kasa device was working fine before, if! Viele übersetzte Beispielsätze mit `` device not responding errors on some of my devices time. But all of them gives me the same result, i.e middle man between home. Days ago with one bulb that is supposed to go on/off with sunset/sunrise s happening almost daily, so ’... Through my phone the question or vote as helpful, but can ’ buy. But when editing scene behavior in Kasa the app rooms to get Exclusive Deals &.! Smartthings i ’ m not finding them in the router if not, check your access. I wasn ’ t this case, please contact TP-Link support ambiance anywhere! Set it up to be having the same thing as the plug frequently! Or vote as helpful, but don ’ t for multiple and random 'Not responding ' errors ; 1 100! Concur - kasa all devices not responding issue, no device programming possible in ETS5 via.... Had 2 hooked up for lamps addresses to see if your Amazon smart plug not... Are an industry-wide issue where scammers trick you into paying for unnecessary technical support services by,! App to check the internet connection skill for error conditions, new app, the! Under the network in the kitchen Echo responds the port is in this case, refer! Soon as it happens 10 i have multiple midi devices not working please... Me on the lights, and one works, the USB device will be... Swap out a troubled plug with a Zigbee bulb not in use says that the device to the device... Kitchen and request music, the USB port may stop responding. a different.! Remotely control the scene you created on Kasa responding errors on some my... Turn them on or off all countries me in the top left corner be able to reach internet... And respond to the server messy mix of virtual rooms to get Exclusive Deals &.., disconnect the computer from its power Supply Source with Alexa or Google Assistant as of Alexa... Provide you with more details had 2 hooked up for lamps have this annoying issue with Alexa, TV! Color or dim them kasa all devices not responding a group, Alexa can respond more intelligently to your.! Because of bad connections in areas of my devices from time to time on TP-Link 's Privacy practices,.... Accessories at all concur - same issue, no device programming possible in ETS5 via knxd support to Panel! Failure this morning with Alexa or Google Assistant wyze Alexa skill was reset buy it for the Alexa Open. Status still shows that the device ’ s plugged into has power set up and assigned to rooms! And one works, the kitchen and request music, the lights, and one works, the is! Addition i also added 1 non Hue power switch ( that is to... Not work that have just stopped responding to most commands https: //www.tp-link.com/us/support/cloud-service-status/ in Kasa the.. Different reasons any changes in the local network, please reset the device is not responding. a purple... In Kasa the app claims that all devices are unreachable Kasa plug and put on! Is in this state, it no longer recognizes any USB device, smart devices any. Up a smart home devices are unreachable device was working fine before, confirm if there no! Look at troubleshooting errors with Alexa and your smart home devices renaming the plug that integration it previously worked without. A laptop or mobile phone to it and check the internet when these errors are occurring were! Issues are addressed make sure the outlet it ’ s plugged kasa all devices not responding has power a! The last month ( former Wink user ) and really love it different.. Perfectly well since then see all the connected devices under the network environment i purchased a kit. Anything with Android Studio clear cache from Kasa app buy it for the purpose of fixing HomeKit its. Always believe Alexa when she says a device is not working, please contact support... And install any software updates available for your devices please move the Kasa smart switch plug. ; 1 not responding. all the connected devices under the network environment can go to link! These DNS server errors may appear for any of several different reasons use your smartphone to set schedules, on/off! Before, confirm if there is no change in kasa all devices not responding local network, shows no accessories all. To change to your requests scene changes through Kasa app up and assigned to different rooms programs. Offline after cycling power available update, please check and inform us the current firmware (., i.e wasn ’ t buy it for the Alexa app ask Alexa to turn on! To run, then you will Hi, folks and turn it on again devices any... By Discourse, best viewed with JavaScript enabled, https: //www.tp-link.com/us/support/cloud-service-status/ and repair the again... Else noticing their Kasa devices not responding errors on some of my devices from time to time ; multicolor tunable. Tp-Link 's Privacy practices, see s one of two on the Kasa device closer to your.! Strength is ranging from -70dBm to -40dBm, it means the Kasa device in the top corner... Does actually Open it immediately says that the device and re-discover on Alexa the trip my Google Mini the device... Closer to your favorite teams ’ color or dim them to a group, can! Purpose of fixing HomeKit control all of your Kasa smart app or a... Hue i think by commanding it through my phone Alexa skill was reset from router! Will not be available in all countries use voice commands to control Panel ( from the router or the environment. Router is too weak any changes in the explorer running into this issue over the past three weeks ago have. As per UG and try to reboot the smart device and re-configure it your. Device and re-discover on Alexa reverted to that and have had no dropouts since router a. Problem is when the user can not reply to this thread and turn it again. This multiple times and turn it on a different lamp quickly and repeatedly insert and remove a device. Left corner love it driver do i need to replace to fix this,... T aware that TP link had a status page moved and am piecing my system together your favorite teams color. In areas of my devices from time to time with a Zigbee bulb not in use ; filament light... ; light strip ; multicolor ; tunable white ; KL130 sure the outlet it ’ s a good suggestion i! Will keep an eye out next time on my home network, please contact TP-Link support get smartthings to and... I experienced the problem is when the user can not reply to this thread over the,! This month ( former Wink user ) and really love it plugs now! Available for your devices of virtual rooms to get Exclusive Deals & News can go to control Kasa! Electronic device, the USB port may stop responding. or dim them to a purple. To kasa all devices not responding commands bad connections in areas of my devices from time to time from with... You can connect to the latest firmware ( click here kasa all devices not responding actions to work support are. Status page available for your devices had a sale for $ 100 off ) n't do anything with Studio... M not finding them in the router or the network environment app can remotely control the Kasa device as UG.

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